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UPDATE: Dr. Tran is currently in-network with Medicare and most insurances. For specifics, please call the office at 832-404-2601.
Dear Esteemed Patient,
Dr. Tran is proud to provide advanced, thorough, and expert care to his patients. He also values access to care for a wide range of patients, which is the main reason he participates in the medical insurance system. The following are answers to common questions related to the workings of insurance (whether it makes sense or not!).
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It is the patient's responsibility to know their insurance coverage. As a courtesy, our office communicates with your insurance company in order for us to obtain the best estimates for the cost of your care (rates are determined by your insurance company).
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Any patients that undergo a procedure and follow up for postoperative care will not be charged for postoperative visits pertaining to that procedure within the “global period” that is deemed by insurance. If you are unsure of your global period, please ask and you will be informed. Postoperative debridements after sinonasal procedures are typically not included in the global period and are billed/charged separately – as always, Dr. Tran is straightforward with you if you do not need all the debridements that are may be needed postoperatively.
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Insurance companies often present barriers to payments and/or try to take back payments for various reasons after-the-fact. Please be patient with our billing team as we navigate these obstacles, as it can often be a long, drawn-out, back-and-forth process. Some insurances are known to fight us on payments for up to or beyond 1 year after the service date!
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If your insurance company states that "no preauthorization is required" - this does not necessarily mean that the service will be covered/paid by insurance. Even when they state that it is a covered service, it still does not necessarily mean that they will pay. We try to preauthorize all procedures to increase the chance that insurances will pay. If they do not, then the patient is liable for the cost of the service.
Here to help you play the insurance game (which has somehow become part of the job?),
Dr. Tran and team
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