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Cancellation Policy

We kindly request that if you are unable to make your scheduled appointment, please notify us at least 24 hours in advance.  Failure to do so may result in a penalty of $50 to cover the costs associated with the reserved time. This policy allows us to accommodate other patients who are in need of care (when people book appointments and do not show, it forces others to have to wait even longer to get on Dr. Tran's schedule).


Please be aware that our clinic values thorough care that may involve unforeseen procedures or involve more extensive counseling, and as such, Dr. Tran may be unable to see you at your exact appointment time. We kindly request your understanding and patience regarding any potential delays. Rest assured that during your visit, you will receive Dr. Tran's utmost attention and care. For patients arriving from long distances, please feel free to call and our staff can help you troubleshoot the best timing to arrive based on the current clinic situation.


To allow for any potential variations, we recommend that you allot at least 1-2 hours for your visit. This will help ensure that you have ample time for your consultation including examinations and/or in-office procedures as required.


If you have any questions or need further assistance, please do not hesitate to contact us at (832) 404-2601.  

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